- Eligibility for Refund
- You may request a refund if services have not been initiated or delivered as per the agreed terms and timeline.
- Refund requests must be submitted within 7 to 30 days of payment or service commencement, depending on the specific service agreement.
- Completed services, including campaigns already launched or work beyond the initial phase, are generally non-refundable.
- Refunds do not apply to third-party expenses such as advertising spends (Google Ads, Facebook Ads, etc.) or domain registrations.
- Refund Request Process
- Submit your refund request via our official contact email or support portal with relevant payment and project details.
- We will review and respond to your request within 5-7 business days.
- Refund Approval and Payment
- If approved, the refund will be processed back to your original payment method within 10 working days.
- Please allow additional time for banking or payment gateway processing delays.
- Non-Refundable Cases
- Partial completion of services or any work performed as per the contract.
- Client delays or failure to provide required materials affecting service timelines.
- Change of mind or dissatisfaction based on subjective opinions regarding marketing results.
- Miscellaneous
- We reserve the right to refuse or delay refunds in case of pending disputes, claims, or obligations.
- This policy is governed by Indian law and is subject to change with prior notice on our website.
